HUN CHONG

2025-09 – Present

Co-founded Qage.dev, an AI-powered bug reporting tool designed to capture full issue context through screen recording and AI-generated summaries. Led product direction from early problem framing to feature definition, UX design, and initial go-to-market execution for SaaS teams.

• ·Defined core product vision and problem statement for an AI-assisted bug reporting workflow targeting SaaS startups
• ·Led early problem validation to understand friction in existing bug reporting and developer feedback loops
• ·Scoped and prioritized core features across capture summarization and reporting balancing UX simplicity with AI capability
• ·Designed primary user flows and interaction patterns in Figma establishing the initial product UX and design system
• ·Coordinated cross-functionally with engineering and AI development to translate product requirements into buildable features
• ·Built early go-to-market assets including landing page and messaging and instrumented basic analytics to observe conversion behavior

2025-05 – 2025-08

Worked across product, growth, and engineering to scale SalesHero, an AI Agent for LinkedIn outreach. Contributed to AI workflow reliability, user journey optimization, and go-to-market execution in a fast-moving B2B SaaS startup.

• ·Operated across software engineering growth and product design to support scaling an AI-driven outbound sales platform
• ·Improved AI agent reliability by refining prompts testing edge cases and debugging output quality using LangSmith
• ·Collaborated with product and engineering to fine-tune AI workflows supporting automated prospecting and outreach
• ·Led GTM execution across LinkedIn outreach landing pages and demos iterating on targeting and messaging
• ·Built and optimized Webflow landing pages using Jasper and WriteSonic to support SEO and conversion experiments
• ·Produced feature demos and onboarding assets using Arcade Figma and Canva
• ·Built competitive intelligence workflows via scraping G2 Capterra Trustpilot and Product Hunt to inform positioning and personalized outreach
• ·Supported Product Hunt launch through contextual insights and competitive analysis

2025-01 – 2025-04

Led adversarial evaluations of large language models to identify jailbreak vulnerabilities across general and internal government use cases. Translated AI safety findings into actionable guidance to support responsible AI adoption, internal training, and policy development.

• ·Owned the project Jailbreaking LLMs Testing the Limits focused on uncovering vulnerabilities in commercial LLMs
• ·Conducted adversarial evaluations on models including Llama 3.1 and Phi-3 Medium using prompt-level many-shot and token-level jailbreaking techniques
• ·Designed custom adversarial prompt datasets tailored to security-driven use cases informed by AI safety and red teaming literature
• ·Benchmarked mitigation strategies using LLM-as-a-judge frameworks delivering quantitative evaluations and seven actionable recommendations
• ·Authored an AI safety training dossier used internally for upskilling on LLM risks and mitigations
• ·Communicated technical findings clearly to product and policy stakeholders to inform AI deployment decisions

2022-01 – 2022-09

Led software quality assurance for Razer Synapse 3 and the new Synapse and Chroma App Beta, ensuring reliable hardware-software integration across multiple devices prior to mass production. Worked closely with product, design, and engineering teams to surface critical defects early and align fixes with release roadmaps.

• ·Led defect testing across EVT DVT and PVT stages for Razer Synapse 3 and 4
• ·Solely owned Alpha-phase defect testing for the Keyboard Software QA team on the new Synapse and Chroma App Beta coordinating over 10 internal and external testers
• ·Personally tested 19 keyboard layouts across more than 60 devices before designing scalable test cases
• ·Logged over 400 defects in Jira the highest across the department strengthening UI and UX stability and feature robustness
• ·Initiated cross-functional defect triage with product managers designers and developers to explain root causes and align fixes
• ·Voluntarily uncovered a critical pre-release device integration issue halting release and preventing downstream quality failures
• ·Authored comprehensive test cases in TestRail covering multi-device and multi-layout scenarios